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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Klarissa Rinne

November 14, 2025

5  out of  5
rating by Klarissa Rinne
"Audrey was kind and so helpful when I called"
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Angie Harr

November 12, 2025

5  out of  5
rating by Angie Harr
"Audrey has been great - she has been so helpful getting me information throughout my husband claim"
We responded:
"Thanks Angie for your wonderful remarks about Audrey. We certainly appreciate all she does for our agency serving customers with lots of enthusiasm. She gets results! Thanks for trusting our agency to serve you for all your insurance needs and we sure appreciate you and hope to keep you at State Farm for car and home for years to come. Diana"
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Tzi Martinez

November 11, 2025

5  out of  5
rating by Tzi Martinez
"Super friendly and quick to action!"
We responded:
"Thanks Tzi for your wonderful review of your experience with our agency. We appreciate you and hope to keep you as a valued customer for life. Diana"
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Shelly Byrn

November 11, 2025

5  out of  5
rating by Shelly Byrn
"Michelle was very helpful in getting proper documentation to my Auto loan provider. As soon as she realized what was needed, she took care of it!"
We responded:
"Thanks Shelly for the great review. I appreciate you recognizing the great work Audrey does. We are very grateful to have her on our team. We appreciate you as a very long time State Farm customer. Diana"
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Michael Romero

November 11, 2025

5  out of  5
rating by Michael Romero
"Audrey is awesome as always!"
We responded:
"Thanks Michael for your great compliments on Audrey's service. We are very fortunate to have her serving our customers. We are also very grateful for having you as a valued State Farm auto and home customer. We hope to keep you for a lifetime. Diana"
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Rose Moore-Blackford

November 7, 2025

5  out of  5
rating by Rose Moore-Blackford
"This office has been incredibly helpful since day one. I had to call today for help with a payment and Audrey was extremely helpful and got me all taken care of. So happy I switched companies."
We responded:
"Thanks Rose for your wonderful remarks about Audrey's excellent service. We are so glad you chose our agency and State Farm. We hope you will be our customer for life. Diana "
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Ned Cooper

November 6, 2025

5  out of  5
rating by Ned Cooper
"Audrey was very pleasant to speak with and clear about the purpose of her call. All of the staff there at Diana Phelps have served my family and I for well over 25 years."
We responded:
"Thanks Ned for your wonderful review. We really appreciate you taking time to recognize Audrey for her excellent service. We appreciate your business for all these years and hope to have you as a loyal customer for a lifetime. You are a favorite for sure! Diana"
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April Hawley

October 31, 2025

5  out of  5
rating by April Hawley
"Michelle was very friendly and worked fast. Helped me tremendously. I was in and out quickly."
We responded:
"Thanks April for your wonderful compliments on Michelle. We are thrilled to have her on our team. Thanks for being a valued customer of State Farm and our agency. Diana"
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Dillon Zeigler

October 29, 2025

5  out of  5
rating by Dillon Zeigler
"Audrey was great and made amazing effort to make sure my claim was resolved"
We responded:
"Thanks Dillon for the great review and comments on Audrey's service. We appreciate your patience on the claim and letting us know so we could assist you with the process. We appreciate your business and hope to keep you as a valuable State Farm customer for life. Diana"
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Ella Draper

October 25, 2025

5  out of  5
rating by Ella Draper
"Best insurance in town. I highly recommend Audrey!!"
We responded:
"Thanks Ella for your wonderful words on Audrey. We are thankful to have such talent on our team. We appreciate you as a valued customer and hope to keep you for years and years to come. Diana"
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steven Martinez

October 22, 2025

5  out of  5
rating by steven Martinez
"Audrey was very kind , friendly , patient and helped me obtaining home owners insurance and the best price I had shopped for. So going with Audrey @ state farm thank you Audrey"
We responded:
"Thanks Steven for your great compliment on Audrey's assistance. It always feels good to save people money and to help. Thanks for choosing State Farm and the Diana Phelps Agency for your car and home insurance. We are so grateful and hope to keep you as a customer for life. Diana"
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Aditya Patil

October 21, 2025

5  out of  5
rating by Aditya Patil
"Very helpful"
We responded:
"Thanks Aditya for the great review and kind words. We are so pleased to serve you for your insurance needs. We look forward to you being a lifetime State Farm customer. Thanks for choosing our agency. Diana "
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Dalton Mays

October 21, 2025

5  out of  5
rating by Dalton Mays
"Very helpful!!"
We responded:
"Thanks Dalton for your great review of our agency and our high level of customer service. We value you and want to serve you for all your insurance needs for a lifetime. Diana"
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Jordan Hajj

October 14, 2025

5  out of  5
rating by Jordan Hajj
"Some of the best and quickest service out there! Thank you for your help and service"
We responded:
"Thanks Jordan for the fantastic remarks. We work hard for our customers to provide the very best service. Thanks for trusting us for your car and home insurance. Diana"
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Danielle Scovill

October 3, 2025

5  out of  5
rating by Danielle Scovill
"They are always so friendly and helpful. I love dealing with them"
We responded:
"Thanks Danielle for the great review. We appreciate you very much. Diana"
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Henry Kramer

October 2, 2025

5  out of  5
rating by Henry Kramer
"Great customer service!"
We responded:
"Thanks Henry for the wonderful remarks about our agency. We appreciate you and all your family. Diana"
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McKenzie Putnam

October 1, 2025

5  out of  5
rating by McKenzie Putnam
"Audrey was super helpful and professional."
We responded:
"Thanks McKenzie for the great review. We are so happy to have you as a State Farm customer. Thanks for choosing our agency. Diana"
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L V

September 29, 2025

5  out of  5
rating by L V
"Audrey is always very helpful, appreciate the positive attitude and for making things easy whenever assistance is needed."
We responded:
"Thanks so much for the great words about Audrey. We appreciate your business. Diana"
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Chris Bertalan

September 29, 2025

5  out of  5
rating by Chris Bertalan
"Audrey was very pleasant to work with and answered all of my questions. She made it very easy to obtain cover for my property."
We responded:
"Thanks Chris for the wonderful remarks about Audrey's service. She is quick and efficient for sure. You can count on things being done correctly too. We are so happy to have you as a State Farm customer and we are so happy you chose our agency to serve you. Diana"
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Dallie Rummel

September 26, 2025

5  out of  5
rating by Dallie Rummel
"I’ve had such a great experience working with Audrey, at State Farm. They go above and beyond to make sure everything is explained clearly and that I have the coverage that actually fits my needs—not just a one-size-fits-all policy. Anytime I’ve had a question, they’ve been quick to respond and genuinely helpful. You can tell they really care about their clients, and that makes such a difference. If you’re looking for someone trustworthy, knowledgeable, and easy to work with for your insurance needs, I highly recommend Audrey!"
We responded:
"Thanks Dallie for the wonderful remarks about Audrey's excellent service. We look forward to serving you for all your insurance needs for years to come. Thanks for choosing our agency and State Farm. Diana"
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Jessica Huerta

September 26, 2025

4  out of  5
rating by Jessica Huerta
"The girls down at Diana Phelps office are always friendly and very helpful. Insurance is a little high but so is everything else."
We responded:
"Thanks Jessica for the excellent review. We are happy you chose State Farm and our agency. Diana"
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Jolene “Jo” Roubideaux

September 25, 2025

5  out of  5
rating by Jolene “Jo” Roubideaux
"Audrey was very friendly and fast highly recommend state farm"
We responded:
"Thanks Jolene for the wonderful compliments on Audrey. Thanks for your high recommendations for auto and home insurance. We are thrilled you chose our agency and look forward to a very long relationship. Diana"
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Jenni Lee

September 24, 2025

5  out of  5
rating by Jenni Lee
"Very informative!"
We responded:
"Thanks Jenni Lee for your great review. I appreciate you taking time out of your busy schedule to give us great marks. We work hard for our customers and certainly appreciate you. State Farm rates are more competitive than any time in the 33 years I have been an agent. Diana "
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Jeremy Mentzer

September 24, 2025

5  out of  5
rating by Jeremy Mentzer
"Audrey was a great help in walking me through my policy and getting a claim started"
We responded:
"Thanks Jeremy for taking time to give Audrey a great review. She works very hard for our customers and we are very fortunate to have her on our team. We appreciate your business and hope to serve you for all our insurance needs for life. Diana"
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Deborah Silos

September 24, 2025

5  out of  5
rating by Deborah Silos
"I was very satisfied with Audrey's help getting my payment she new exactly how to help me and she was friendly also"
We responded:
"Deborah, thanks for recognizing Audrey. We greatly appreciate you as a long time loyal customer of State Farm. Diana"