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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joanna Hergenreder

April 28, 2023

5  out of  5 rating by Joanna Hergenreder
"Absolutely incredible service! They handled my situation with class, understanding, kindness, and went above and beyond! I am so happy to work with this office and the ladies there! Lindsey and Brea are extra awesome!"

Jordan Coe

April 20, 2023

5  out of  5 rating by Jordan Coe
"GREAT customer service! Brea is beyond wonderful and truly goes above and beyond for her customers. Recently had an issue with my renters insurance policy and she rectified the issue immediately. I believe they genuinely care about their customers and strive to exceed expectations. If able, I would provide higher than a 5-star rating!"


April 4, 2023

5  out of  5 rating by C B
"My family and I have been with State Farm, Diana and the team for nearly 25 Years. Service has always been excellent and just today Brea proved that again. Thanks for the great service!"

Denise Hlavinka

March 31, 2023

5  out of  5 rating by Denise Hlavinka
"Brea Miller is absolutely the best!"

Matt Jackman

March 31, 2023

5  out of  5 rating by Matt Jackman
"They have been our provider for 20 + years and love dealing with them."

Sarah Perkins

March 29, 2023

5  out of  5 rating by Sarah Perkins
"I've had amazing experiences with Diana Phelps State Farm Agency! All the ladies in the office are very helpful and so friendly to speak with! They have helped me with my auto, home, and life insurance. I’ve had policies with Diana’s office for over 3 years now!"

Penny S.

February 25, 2023

5  out of  5 rating by Penny S.
"Great customer service! Always willing to help you get the insurance you need. Recently had an accident with a deer the team at Diana Phelps helped me to navigate and get back on the road. Would like to give higher than 5 stars"

Heather Jensen

January 25, 2023

5  out of  5 rating by Heather Jensen
"Diana and her team are amazing! We have been encouraged multiple times to "shop around". I WILL NEVER SWITCH!! The customer service with Diana and all the members of her team is always outstanding. Anytime I call they are friendly and more than willing to navigate whatever issue we have."

Zane Lehn

December 10, 2022

5  out of  5 rating by Zane Lehn
"My only choice for car insurance. They always give me the best deals and friendly and call you back."


December 7, 2022

5  out of  5 rating by JOSHUA CRISMAN
"On more than one occasion these superstars of customer service have gladly tackled any insurance related issue I have been dealt with nothing but positive results."

r boyle

November 23, 2022

5  out of  5 rating by r boyle
"Great rates!! And awesome customer service from Diana"

Jill Sillivan

August 10, 2022

5  out of  5 rating by Jill Sillivan
"Top notch business! They always take care of our needs in a timely manner. Everyone in the office is so friendly and efficient!"

Bonnie Debbo

June 1, 2022

4  out of  5 rating by Bonnie Debbo
"Dealt with Brea in North Platte. She is absolutely superb. Quick and efficient. Her lovely friendly disposition was an added Bonus. The 4/5 rating was simply that our premium is a little higher than ehat we want. No reflection on her performance."

Sam Boyd

May 26, 2022

5  out of  5 rating by Sam Boyd
"Brea is wonderful! Friendly, thorough and incredibly knowledgeable. If you are looking for an Agent you can trust AND trust to be a true professional at protecting you- pick this office."

Anjali Hughes

May 26, 2022

5  out of  5 rating by Anjali Hughes
"So attentive and helpful! Switching states have never been easier!"

Gary Sierks

May 23, 2022

5  out of  5 rating by Gary Sierks

chelsey Dennis

May 10, 2022

5  out of  5 rating by chelsey Dennis
"BREA is hands down the best at her job! Can not express how absolutely exceptional her customer service skills are! She always goes above and beyond her actual job duties to make sure my family has not only the best, affordable coverage, but also genuinely caring about her customers individual needs and circumstances even if it takes looking into several different options or reaching out to different departments within the agency. She is extremely resourceful and would not still be a customer with State Farm if it were not for her amazing customer service abilities!!!"

Amber M (Ms Thumper)

March 10, 2022

5  out of  5 rating by Amber M (Ms Thumper)
"They are friendly and super helpful. Been a customer for years and will never change."


January 11, 2022

5  out of  5 rating by boomsticken
"excellent people, very professional, Samantha and Kim are the best!"

Ronald Malandrini

January 28, 2021

5  out of  5 rating by Ronald Malandrini
"Diana Phelps has been my State Farm agent since 1995 here in North Platte. I've never considered going to any other insurance company other than State Farm. Diana Phelps my #1 agent!!!!!"

Kortney Gilbert

October 16, 2019

5  out of  5 rating by Kortney Gilbert
"Friendly and helpful staff. Our claims have always been handled professionally and up to my standards."

jeff storie

July 27, 2019

5  out of  5 rating by jeff storie
"Great customer service with a friendly and knowledgeable staff."

Melonie Sides

June 9, 2019

5  out of  5 rating by Melonie Sides
"How did you recommend s insurance agent to everyone they have done a fine job for me"

deborah fisher

February 15, 2019

5  out of  5 rating by deborah fisher
"Great service"

Matthew Frank Kot

December 28, 2018

5  out of  5 rating by Matthew Frank Kot
"She has this genuine care and passion for her customers -- very professional, will always advocate for you!"