Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Holly Cruikshank

Holly Cruikshank

April 3, 2026

5  out of  5
rating by Holly Cruikshank
"Audrey was great jeopardy. Needed a card is all."
Profile photo of Glenn Van Velson

Glenn Van Velson

April 3, 2026

5  out of  5
rating by Glenn Van Velson
"Audrey was able to add coverage for a rental car to our current vehicle policy"
We responded:
"Thanks Glenn for the great review. We are so thankful to have Vicki and you as loyal State Farm customers for 40 years! State Farm is so committed to a lifetime of service to all their wonderful customers. Our pricing is absolutely amazing and I have never been more excited to be a State Farm agent saving people unbelievable amounts on their insurance. We once again appreciate you so much and look forward to the serving you in the future. Diana "
Profile photo of Rayla M

Rayla M

April 2, 2026

5  out of  5
rating by Rayla M
"Michelle did a great job quickly getting car added and giving me options for diff deductibles. Quick and easy!"
Profile photo of Sandy Chrisman

Sandy Chrisman

April 1, 2026

5  out of  5
rating by Sandy Chrisman
"Michelle was amazing. Contacted State Farm for car rental coverage and it was done via text very quickly!"
Profile photo of Dillian Bomberger

Dillian Bomberger

March 31, 2026

5  out of  5
rating by Dillian Bomberger
"Great help audrey made it very easy for me to get quotes for a new car added on to my plan shes the best!!!!"
Profile photo of Gayle Scharf

Gayle Scharf

March 31, 2026

5  out of  5
rating by Gayle Scharf
"I needed some information on our policy. Audrey was extremely pleasant and efficient!"
Profile photo of Hannah Swim

Hannah Swim

March 30, 2026

5  out of  5
rating by Hannah Swim
"Bought a new vehicle & it was super easy to add that vehicle to our policy. Michelle was fantastic to talk to and very friendly! She made the whole process very smooth and painless. We highly recommend Diana Phelps and her office for your insurance needs!"
We responded:
"Hannah, thank you for such a great review. We appreciate your business. My team is so committed to providing the best customer experience we possibly can, and we look forward to taking care of you in the future - Diana."
Profile photo of Renee Hill

Renee Hill

March 30, 2026

5  out of  5
rating by Renee Hill
"Michelle was very nice and helpful! Had answers for me very quickly and I had new cards emailed over right away!"
Profile photo of Betty Green

Betty Green

March 27, 2026

5  out of  5
rating by Betty Green
"Audrey is Great give her a raise."
Profile photo of Dan Young

Dan Young

March 27, 2026

5  out of  5
rating by Dan Young
"Audrey was very helpful, offered good advice, and answered all of the questions I had quickly and graciously."
Profile photo of Jeremy Epting

Jeremy Epting

March 27, 2026

5  out of  5
rating by Jeremy Epting
"Audrey is Very professional and informative very kind"
Profile photo of Phyllis Pounder

Phyllis Pounder

March 26, 2026

5  out of  5
rating by Phyllis Pounder
"Very satisfied"
We responded:
"Thanks Phyllis for mentioning the savings you experienced with State Farm. Tell all your friends about us. Thanks for coming to our agency for State Farm Insurance."
Profile photo of Donald Goosey

Donald Goosey

March 26, 2026

5  out of  5
rating by Donald Goosey
"The State Farm agent Audrey called me and saved me quite a bit of money. Thank you very much."
We responded:
"Thanks Donald for acknowledging Audrey's good work. It feels very good to be able to save people so much money at a time when we feel like we continue to tighten down our spending because of increasing costs. The bonus is you get the quality of State Farm at the same time! We appreciate you choosing us for your insurance. Diana"
Profile photo of Jeremy Rinke

Jeremy Rinke

March 24, 2026

5  out of  5
rating by Jeremy Rinke
"Krista was absolutely amazing to work with! She found affordable auto/ home policies for me and my family! I appreciate the care and time she spent working with me!"
We responded:
"Thanks Jeremy for recognizing Krista's work. We appreciate you choosing State Farm and our agency to serve you. Diana"
Profile photo of Julie Fisher

Julie Fisher

March 17, 2026

5  out of  5
rating by Julie Fisher
"I love Audrey she's helping with so many things since I've been with state farm . She's amazing!"
We responded:
"Thanks Julie for your wonderful compliments on Audrey's customer service. She is a great asset to our team. We work hard for our customers. I am so fortunate to have so much talent working with me. We appreciate your business so much and enjoy working with you. We hope to serve you for years to come for all your insurance needs. Diana "
Profile photo of Morgan Girard

Morgan Girard

March 17, 2026

5  out of  5
rating by Morgan Girard
"She was super helpful. The whole thing was stress free and quick"
We responded:
"Thanks Morgan for choosing the Diana Phelps Agency for taking the care and stress our of insurance. We are so excited to save you money and offer you excellent coverage that State Farm is known for. Diana"
Profile photo of Jet Brown

Jet Brown

March 11, 2026

5  out of  5
rating by Jet Brown
"Had to change my payment method. Audrey was helpful as always!"
We responded:
"Jet, I am glad Audrey was able to help you with this! She takes great pride in making sure our customers are taken care of! "
Profile photo of Tanner Finley

Tanner Finley

March 2, 2026

5  out of  5
rating by Tanner Finley
"Audrey was very thorough and helpful 10/10 service"
We responded:
"I am glad you had such a great experience with Audrey! Thank you for your feedback! "
Profile photo of Laney Bradberry

Laney Bradberry

February 27, 2026

5  out of  5
rating by Laney Bradberry
"Audrey has been helping me for awhile now and every experience I have with her is professional, easy, and far from stressful. I can go to her for any and all questions and she is always available to me. 10/10 recommend if you like making life simple!"
We responded:
"Laney, thank you for taking the time to give Audrey such a great review. I am so glad to have her part of our team. She goes above and beyond to put our customers minds at ease! "
Profile photo of Stacie Nesiba

Stacie Nesiba

February 26, 2026

5  out of  5
rating by Stacie Nesiba
"Very good customer service. Never put me on hold and saved me a lot of money on my home and auto insurance."
We responded:
"Thanks Stacie for noticing how efficient the service and work is at the Diana Phelps Agency. We work hard to make the process effortless for all our customers. Diana"
Profile photo of Richard Krizek

Richard Krizek

February 26, 2026

5  out of  5
rating by Richard Krizek
"Dear Diana Phelps, thank you again for the quotes on our home & car insurance. After sitting down with Krista and reviewing our previous insurance policies. Krista took the time to explain line by line the coverage of both home & auto, her expertise & knowledge was valuable. My wife & I reviewed the coverage, we felt take we were making the right decision. With the money we were able to save, we added an umbrella policy too. Audrey made it so easy to set up the policies & have the papers ready for us. We couldn’t have done it without the team at State Farm. Diana, Audrey & Krista thank you"
We responded:
"Thanks Richard for noticing how efficient and good the team is at Diana's office. Krista and Audrey both do fantastic work assisting customers understand insurance coverages and getting them the most for their money. We do not take that lightly. Diana"
Profile photo of Freda Silos

Freda Silos

February 12, 2026

5  out of  5
rating by Freda Silos
"Audrey was soo kind and very helpful! Answered all my questions, I appreciated her help!"
We responded:
"Thanks Freda for contacting our office and for acknowledging Audrey for her outstanding work. We are here for you all the way. Diana"
Profile photo of Jasmine Miller

Jasmine Miller

February 12, 2026

5  out of  5
rating by Jasmine Miller
"Audrey is always super helpful and is able to answer all my questions and help me get the best discounts with my insurance. She's definitely a star at their facility.🥳"
We responded:
"Thanks Jasmine for the wonderful remarks about Audrey. Yes, she is a rock star on our team and we are so grateful to have her. Thanks so much for your business and we hope to develop a deep relationship with you that lasts a lifetime. Diana"
Profile photo of Gwendoline Springer

Gwendoline Springer

February 10, 2026

5  out of  5
rating by Gwendoline Springer
"Michelle was awesome. She answered all my questions and was patient when I transposed a number on the VIN of a vehicle I wanted a quote for insurance. Thanks"
We responded:
"Thank you for your wonderful feedback on Michelle! She takes pride in making sure our customers are well taken care of!"
Profile photo of Rachael Mcnew

Rachael Mcnew

February 5, 2026

5  out of  5
rating by Rachael Mcnew
"Audrey and Emma are both super kind and very helpful!!"
We responded:
"Thanks Rachel for acknowledging Audrey's great customer service and expertise for car insurance. She is a very important part of our State Farm team. Thanks for being a loyal customer for all your auto and home insurance. "