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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shawna Ramey

Shawna Ramey

April 14, 2026

5  out of  5
rating by Shawna Ramey
"Michelle was so kind and helpful. She answered my questions and made the requested updates immediately. Thank you."
We responded:
"Thanks Shawna for your wonderful review of Michelle's service. We appreciate your business and look forward to serving you for all your insurance needs for a lifetime. Diana"
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Eva Mcconnell

April 14, 2026

5  out of  5
rating by Eva Mcconnell
"Easy and affordable"
We responded:
"Thanks Eva for the great review and words about State Farm Insurance and we really appreciate that you chose our agency and hope you will be a customer for life. Diana"
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Troy Leitschuck

April 10, 2026

5  out of  5
rating by Troy Leitschuck
"Audrey helped with my question"
We responded:
"Thanks Troy for letting us know about Audrey's excellent service. We appreciate you as a loyal State Farm customer."
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CJ Odell

April 9, 2026

5  out of  5
rating by CJ Odell
"Audrey did a great job! She got the road side assistance called and on their way in short time."
We responded:
"Carla, I am glad Audrey was able to get you back on the road in a timely manner. Thank you for your loyalty to us! "
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Holly Cruikshank

April 3, 2026

5  out of  5
rating by Holly Cruikshank
"Audrey was great jeopardy. Needed a card is all."
We responded:
"Holly, I am glad Audrey was able to help you get the documents you needed! Thank you for your review."
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Glenn Van Velson

April 3, 2026

5  out of  5
rating by Glenn Van Velson
"Audrey was able to add coverage for a rental car to our current vehicle policy"
We responded:
"Thanks Glenn for the great review. We are so thankful to have Vicki and you as loyal State Farm customers for 40 years! State Farm is so committed to a lifetime of service to all their wonderful customers. Our pricing is absolutely amazing and I have never been more excited to be a State Farm agent saving people unbelievable amounts on their insurance. We once again appreciate you so much and look forward to the serving you in the future. Diana "
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Rayla M

April 2, 2026

5  out of  5
rating by Rayla M
"Michelle did a great job quickly getting car added and giving me options for diff deductibles. Quick and easy!"
We responded:
"Thanks so much for recognizing Michelle's excellent service. We appreciate your feedback and for having Michelle on our team. Thanks for choosing State Farm for all your insurance needs. We hope to serve you for a lifetime. Diana"
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Sandy Chrisman

April 1, 2026

5  out of  5
rating by Sandy Chrisman
"Michelle was amazing. Contacted State Farm for car rental coverage and it was done via text very quickly!"
We responded:
"Thanks Sandy for your remarks on Michelle's service. We appreciate all the years you have been with our agency and look forward to serving you for many years to come. Diana"
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Dillian Bomberger

March 31, 2026

5  out of  5
rating by Dillian Bomberger
"Great help audrey made it very easy for me to get quotes for a new car added on to my plan shes the best!!!!"
We responded:
"Thanks Dillian for your great comments on Audrey's amazing service. We appreciate your business and look forward to serving you for all your insurance needs. Diana"
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Gayle Scharf

March 31, 2026

5  out of  5
rating by Gayle Scharf
"I needed some information on our policy. Audrey was extremely pleasant and efficient!"
We responded:
"Thanks Gayle for commenting on Audrey's service. We are fortunate to have her on our team. We also appreciate having Bob and you with us and look forward to serving you for years to come. Diana"
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Hannah Swim

March 30, 2026

5  out of  5
rating by Hannah Swim
"Bought a new vehicle & it was super easy to add that vehicle to our policy. Michelle was fantastic to talk to and very friendly! She made the whole process very smooth and painless. We highly recommend Diana Phelps and her office for your insurance needs!"
We responded:
"Hannah, thank you for such a great review. We appreciate your business. My team is so committed to providing the best customer experience we possibly can, and we look forward to taking care of you in the future - Diana."
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Renee Hill

March 30, 2026

5  out of  5
rating by Renee Hill
"Michelle was very nice and helpful! Had answers for me very quickly and I had new cards emailed over right away!"
We responded:
"Thanks Renee for mentioning Michelle's service. We are very fortunate to have her on our team. We appreciate you and hope to serve you for many years to come. Diana"
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Betty Green

March 27, 2026

5  out of  5
rating by Betty Green
"Audrey is Great give her a raise."
We responded:
"Thanks Betty for mentioning Audrey's amazing service. She is certainly a go getter! We appreciate your business for all your insurance and look forward to serving you for years to come. Diana"
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Dan Young

March 27, 2026

5  out of  5
rating by Dan Young
"Audrey was very helpful, offered good advice, and answered all of the questions I had quickly and graciously."
We responded:
"Thanks Dan for your comments on Audrey's amazing service. We appreciate your business and for you choosing State Farm for the fantastic rates. We appreciate that you chose our agency to serve you and hope to serve you for years to come. Diana"
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Jeremy Epting

March 27, 2026

5  out of  5
rating by Jeremy Epting
"Audrey is Very professional and informative very kind"
We responded:
"Thanks Jeremy for your wonderful comments and review. Thanks so much for being a loyal State Farm customer all these years. We also appreciate your referrals and always being so pleasant to work with. We are grateful to have you with our agency. Diana"
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Phyllis Pounder

March 26, 2026

5  out of  5
rating by Phyllis Pounder
"Very satisfied"
We responded:
"Thanks Phyllis for mentioning the savings you experienced with State Farm. Tell all your friends about us. Thanks for coming to our agency for State Farm Insurance."
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Donald Goosey

March 26, 2026

5  out of  5
rating by Donald Goosey
"The State Farm agent Audrey called me and saved me quite a bit of money. Thank you very much."
We responded:
"Thanks Donald for acknowledging Audrey's good work. It feels very good to be able to save people so much money at a time when we feel like we continue to tighten down our spending because of increasing costs. The bonus is you get the quality of State Farm at the same time! We appreciate you choosing us for your insurance. Diana"
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Jeremy Rinke

March 24, 2026

5  out of  5
rating by Jeremy Rinke
"Krista was absolutely amazing to work with! She found affordable auto/ home policies for me and my family! I appreciate the care and time she spent working with me!"
We responded:
"Thanks Jeremy for recognizing Krista's work. We appreciate you choosing State Farm and our agency to serve you. Diana"
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Julie Fisher

March 17, 2026

5  out of  5
rating by Julie Fisher
"I love Audrey she's helping with so many things since I've been with state farm . She's amazing!"
We responded:
"Thanks Julie for your wonderful compliments on Audrey's customer service. She is a great asset to our team. We work hard for our customers. I am so fortunate to have so much talent working with me. We appreciate your business so much and enjoy working with you. We hope to serve you for years to come for all your insurance needs. Diana "
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Morgan Girard

March 17, 2026

5  out of  5
rating by Morgan Girard
"She was super helpful. The whole thing was stress free and quick"
We responded:
"Thanks Morgan for choosing the Diana Phelps Agency for taking the care and stress our of insurance. We are so excited to save you money and offer you excellent coverage that State Farm is known for. Diana"
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Jet Brown

March 11, 2026

5  out of  5
rating by Jet Brown
"Had to change my payment method. Audrey was helpful as always!"
We responded:
"Jet, I am glad Audrey was able to help you with this! She takes great pride in making sure our customers are taken care of! "
Profile photo of Tanner Finley

Tanner Finley

March 2, 2026

5  out of  5
rating by Tanner Finley
"Audrey was very thorough and helpful 10/10 service"
We responded:
"I am glad you had such a great experience with Audrey! Thank you for your feedback! "
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Laney Bradberry

February 27, 2026

5  out of  5
rating by Laney Bradberry
"Audrey has been helping me for awhile now and every experience I have with her is professional, easy, and far from stressful. I can go to her for any and all questions and she is always available to me. 10/10 recommend if you like making life simple!"
We responded:
"Laney, thank you for taking the time to give Audrey such a great review. I am so glad to have her part of our team. She goes above and beyond to put our customers minds at ease! "
Profile photo of Stacie Nesiba

Stacie Nesiba

February 26, 2026

5  out of  5
rating by Stacie Nesiba
"Very good customer service. Never put me on hold and saved me a lot of money on my home and auto insurance."
We responded:
"Thanks Stacie for noticing how efficient the service and work is at the Diana Phelps Agency. We work hard to make the process effortless for all our customers. Diana"
Profile photo of Richard Krizek

Richard Krizek

February 26, 2026

5  out of  5
rating by Richard Krizek
"Dear Diana Phelps, thank you again for the quotes on our home & car insurance. After sitting down with Krista and reviewing our previous insurance policies. Krista took the time to explain line by line the coverage of both home & auto, her expertise & knowledge was valuable. My wife & I reviewed the coverage, we felt take we were making the right decision. With the money we were able to save, we added an umbrella policy too. Audrey made it so easy to set up the policies & have the papers ready for us. We couldn’t have done it without the team at State Farm. Diana, Audrey & Krista thank you"
We responded:
"Thanks Richard for noticing how efficient and good the team is at Diana's office. Krista and Audrey both do fantastic work assisting customers understand insurance coverages and getting them the most for their money. We do not take that lightly. Diana"