State Farm® Insurance Agent Diana Phelps
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Courtney Tabke
September 11, 2024
"We have never had any issues with Diana Phelps and company. They are all so quick to help and jump through hoops to get us where we need. Audrey is who we mainly deal with and she is amazing. You see her smile through the phone. 100% love doing business with them!"
Christina Butterfield
September 10, 2024
"I can’t thank her enough for helping figure everything out this morning!!!"
"Thanks Christina for your wonderful review of Audrey. We greatly appreciate you recognizing how much we strive to help our customers through the challenging issues which test all our patience. We are here for you and all our customers. Diana"
Gunner Haynes
September 9, 2024
"Very prompt service and easy to work with."
"Thanks Gunner for your great review of our office. We strive to provide excellent service for all your insurance needs and greatly appreciate your loyalty to State Farm and our agency. Diana"
James Spellman
September 9, 2024
"Very good service"
"Thanks James for the excellent review. We appreciate you so much and hope to keep serving you for all your insurance needs for a lifetime. Diana"
Holly Andrews
September 9, 2024
"Audrey was super helpful!"
"Thanks Holly for the great review of Audrey's great service. We appreciate your business and hope to serve you for all your insurance needs for a lifetime. "
David Lawrence
September 5, 2024
"Always very helpful anytime I have called and needed something."
"Thanks Dave for your kind words. We appreciate the many years you have been a loyal State Farm customer and we hope to serve you and Dustia for all your insurance needs for a lifetime. Diana"
Mirth
September 3, 2024
"Audrey was such a huge help! I really had no idea what I was needing but she did and handled it all for me so smoothly!! Absolutely wonderful! Thank you!"
"Thanks for giving our office and Audrey a great review. We appreciate your business and hope to continue to serve you for all your insurance needs. We take great pride in being very knowledgeable and helping our customers through all the events in their lives. Diana"
Troy Leitschuck
September 3, 2024
"Audrey helped with my question"
"Thanks Troy for letting us know about Audrey's excellent service. We appreciate you as a loyal State Farm customer."
Deb Brooks
September 3, 2024
"Audrey was outstanding!"
"Thank you Deb for recognizing Audrey's outstanding service. We appreciate you as a loyal long time customer of State Farm. Diana"
Jason Veith
August 28, 2024
"Audrey was quick and reliable as always."
"Thanks Jason for your recognition of Audrey's good work. Thanks for trusting State Farm to serve you for all your insurance needs. We greatly appreciate you. Diana"
Shania Wiltfang
August 28, 2024
"Aubrey was very quick to pull up our account and extremely friendly while helping me."
"Thanks Shania for recognizing Audrey for her excellent work. We greatly appreciate you for trusting us to serve you for all your insurance needs. Diana"
Deborah Silos
August 28, 2024
"I was very satisfied with Audrey's help getting my payment she new exactly how to help me and she was friendly also"
"Deborah, thanks for recognizing Audrey. We greatly appreciate you as a long time loyal customer of State Farm. Diana"
Regina Hanson
August 22, 2024
"Audrey was very professional and so helpful!! I am very pleased with her help and she put my mind at ease! Thank you!"
"Regina, Thanks so much for your kind words for Audrey. We greatly appreciate you as a loyal State Farm customer for all these years and look forward to serving your family and you for a lifetime. Diana"
Deb Priester
August 22, 2024
"The customer service is outstanding. You can be reassured that Diana and her staff will go above and beyond for her customers! Trust is a very special thing in this day and age and you can trust Diana and her team, to me that speaks volumes!!"
"Thanks Deb for recognizing Brea and our team for our customer service. We appreciate you as a loyal auto and home insurance customer for so many years. "
Amanda Jones
August 22, 2024
"Audrey was amazing and patient with me and all my questions!"
"Thank you, Amanda, for your great review of Brea! She is truly dedicated to helping each and every one of our customers with the highest customer service possible. We are grateful that we get to take care of all of your insurance needs - Diana."
Sue Twidwell
August 21, 2024
"I placed a call to Diana Phelps State Farm agency today to inquire about insurability of one of my vehicles. Audrey was able to find my policy immediately and answered my question completely, thoroughly, and with a cheerful customer service attitude. Then called a second time to ask if my roadside assistance included replacement of a battery. Once again, Audrey delivered excellent service. Diana Phelps is blessed to have Audrey on her team. Thank you, Audrey. Appreciate you!!!!!!"
"Thanks so much Sue for the excellent review of Audrey. Having Audrey on my team is absolutely a blessing and we all appreciate the unbelievable work she does every day. She is logged in working hard far before the doors open, she works while riding in the car and stays long after the doors close. That girl is a "go getter". She can build fence, bale hay, rodeo and get dirty with the best of them. She is smart, funny and kind. I ask her every day where State Farm has hidden the buttons. She knows. We all need an Audrey! Thanks also Sue for allowing our agency to serve you for all your insurance needs. You are the best! Diana"
Makenzie Walker
August 16, 2024
"Thank you so much Audrey for helping me with my insurance."
"Thanks Makenzie for recognizing Audrey's excellent service. We appreciate you as a loyal State Farm customer. Diana"
candi miller
August 15, 2024
"Perfect"
"Thanks for the excellent review Candi. We really appreciate you as a very long standing State Farm customer. Diana"
Sali L
August 13, 2024
"I received my new car today and the dealership took my old one. I went online to delete my old car and add my new car. I finished everything up and didn’t give it another thought. About a half hour later, Audrey called to make sure that I was the one making changes to my policy. She verified the changes I had made and asked about a service I had declined (rental car coverage in case my car is out of service). She verified the cost of adding the product(?) and it was negligible, so I added it. What a GREAT service that she called me to prevent fraud on my policy, and to help with services! Thanks, Audrey and State Farm!"
"Thanks Sali for recognizing how quick Audrey is to address and watch out for our customers. We appreciate you so much for the time you have been with State Farm and we hope to have you as a customer for life. Diana"
J P
August 13, 2024
"Audrey solved my problem right away and is always friendly to work with."
"Thanks JP for giving us a great reveiw. We value you as a loyal State Farm customer. We look forward to serving you for all your auto, home and life insurance needs for years and years to come."
Gene Valdez
August 9, 2024
"Audrey is always friendly and very professional with a good sense of humor."
"Thanks Gene for recognizing Audrey's excellent talent. She is such a great team member for our agency. We appreciate your business and hope to have you as a loyal State Farm customer for life. Diana"
adam debock
August 8, 2024
"Audrey is handling the claim awesomely"
"Thanks Adam for recognizing Audrey's amazing service. She is such a great advocate for all our customers. She gets things done and does everything so well. We also appreciate you as a loyal State Farm customer for all your cars and home. "
Mackenzie The Pisces
August 7, 2024
"My team takes good care of my business needs. Highly recommend!"
"Thanks Mackenzie for recognizing our agency as high performers helping our customers navigate through their insurance needs. We take great pride in providing excellent customer service. We appreciate you being our valued customer and hope we can serve your for all your insurance needs for life!"
Jody Hudson
July 30, 2024
"Audrey"
"Thanks Jody, we appreciate you so much as a loyal State Farm customer. We hope to have you as our customer for life. Diana"
Melissa Eckhoff
July 23, 2024
"She was amazing and funny"
"Thanks Melissa for your review. We love service loyal customers like you and want you as a customer for life!"