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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Roberts

Amanda Roberts

November 11, 2024

5  out of  5
rating by Amanda Roberts
"Always friendly and very helpful"
We responded:
"Thanks Amanda for your wonderful review. I appreciate Willy and you for being such loyal State Farm customers and hope you will allow us to continue to serve you and your family for all your insurance needs for a lifetime. Diana"
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Edward Tamanini

November 8, 2024

5  out of  5
rating by Edward Tamanini
"Audrey is very professional and down to earth and she will help any way possible it’s an absolute pleasure working with her"
We responded:
"Thanks Edward for recognizing Audrey's outstanding work. She is a great asset to our State Farm team. We appreciate you trusting our agency to serve you for all your insurance needs. Diana"
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Brittney Richardson

November 8, 2024

5  out of  5
rating by Brittney Richardson
"Emma does a great job! Always fast responses and finds the best option!"
We responded:
"Thanks Brittney for recognizing Emma for her outstanding contribution to our State Farm team. We are excited to have her with us. We also appreciate you and your family for being loyal State Farm customers for so many years. We look forward to serving all of you for a lifetime. Diana"
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Tildon Baker

November 7, 2024

5  out of  5
rating by Tildon Baker
"Very helpful at getting the answer I needed for my claim. Professional and courteous. Highly recommend"
We responded:
"Thanks Tildon for your great review of our agency. We greatly appreciate your many years of loyalty to our agency and look forward to serving you for a lifetime. Diana"
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John Baade

November 7, 2024

5  out of  5
rating by John Baade
"Audrey did an outstanding job of easily answering my questions."
We responded:
"Thanks John for your outstanding comments about Audrey. She is a great asset to our team. We appreciate your business and look forward to serving you for many years to come. Diana"
Profile photo of Debi Keefe

Debi Keefe

November 7, 2024

5  out of  5
rating by Debi Keefe
"Audrey is always kind and helpful. I'm extremely satisfied with her customer service. She is very knowledgeable and I trust her."
We responded:
"Thanks Debi for placing your trust in our agency to serve you for all your insurance needs. Audrey is amazing and we are very fortunate to have her talent on our team. We greatly appreciate you as a loyal State Farm customer and hope to continue to serve you for a lifetime. Diana"
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Anthony Rose

November 7, 2024

5  out of  5
rating by Anthony Rose
"Professional and fast service, adding our home to our auto policies."
We responded:
"Thanks for your great comment. We work hard to provide excellent customer service. We appreciate your loyalty to State Farm and our agency. We look forward to serving you in the future. Diana"
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Dawn Miller

November 5, 2024

5  out of  5
rating by Dawn Miller
"Diane Phelps office always does an excellent job with our insurance needs. Audrey was very helpful and informed on the changes we needed to make to our insurance."
We responded:
"Thanks Dawn for the many years of loyalty to my agency and as State Farm customers. We appreciate you so much and hope to serve you and your family for a lifetime. Diana"
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becca freeman

November 5, 2024

5  out of  5
rating by becca freeman
"Audrey did an amazing job helping me today"
We responded:
"Thanks Becca for recognizing Audrey's excellent work. She gets things done serving our customers. We appreciate you and all your family's loyalty for so many years. We look forward to servicing all of you for years to come. Diana"
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Rich Freeze

November 1, 2024

5  out of  5
rating by Rich Freeze
"I was very satisfied with Audrey handling my insurance needs today. She was very polite and professional."
We responded:
"Thanks Rich for your remarks about Audrey. She is an excellent team member working hard for all our customers. We appreciate your business and look forward to having you for a lifetime as a loyal State Farm customer. Diana"
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John Jonas

October 30, 2024

5  out of  5
rating by John Jonas
"Great service professional with a touch of small town service"
We responded:
"Thank you, John, for your great review. We appreciate your business - Diana. "
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Misty Shafer

October 29, 2024

5  out of  5
rating by Misty Shafer
"Audrey deserves more than 5 stars!!! Very informative and quick responses. I haven't had someone explain things so good with State farm in a long time."
We responded:
"Thanks Misty for your excellent review of Audrey. We are grateful to have Audrey on our team. We appreciate your loyalty to our agency and State Farm. We hope to serve you and your family for all your insurance needs for a lifetime."
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Kamrabrown

October 25, 2024

5  out of  5
rating by Kamrabrown
"Quick and pleasant! Perfect 👌"
We responded:
"Thanks so much for five stars. We appreciate your business and hope to serve you for a lifetime."
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Ugochukwu Charles

October 25, 2024

5  out of  5
rating by Ugochukwu Charles
"Thank you, Audrey, for your prompt response. The delivery of your service touches excellence and a sense of urgency."
We responded:
"Thanks Charles for your wonderful review of Audrey. She works hard for our customers. We also appreciate you as our customer and hope to service you for a lifetime. "
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Deanna Storm

October 24, 2024

5  out of  5
rating by Deanna Storm
"She did exactly what I needed and talk to me about it so I was knowing what she was doing on my account"
We responded:
"Thanks Deanna for your great review. We appreciate your business and look forward to serving you and your family for a lifetime. "
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Marie Young

October 17, 2024

5  out of  5
rating by Marie Young
"Audrey was very efficient and friendly."
We responded:
"Thanks Marie for your wonderful review of Audrey. We are very grateful to have her talents on our team. We appreciate you as a very long time loyal State Farm Customer and look forward to serving you for a lifetime. Diana"
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Natasha Therien

October 15, 2024

5  out of  5
rating by Natasha Therien
"Customer service is top notch! Amazing and friendly staff ensured all my questions were answered and I was completely satisfied with my policies. Best rates I have found to date also."
We responded:
"Thanks Natasha for your great remarks. We work hard to provide wonderful service to all our customers. We appreciate your business and look forward to serving you for a lifetime. We are so happy you chose State Farm and our agency. Diana"
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Stephen Chicoine

October 11, 2024

5  out of  5
rating by Stephen Chicoine
"Audrey was fantastic and very helpful"
We responded:
"Thanks Stephen for your wonderful words about Audrey. She is exceptional. Thanks for choosing State Farm for all your insurance needs and for choosing our agency. We greatly appreciate you. Diana"
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Bryan Alfaro

October 7, 2024

5  out of  5
rating by Bryan Alfaro
"Audrey was very quick and helpful helping me transfer my information into town and getting my updated rates. Great service."
We responded:
"Thanks Bryan for your wonderful remarks for Audrey. We really appreciate you choosing our agency in transferring to Nebraska. Welcome home and we hope you will remain a lifetime loyal State Farm customer. Best of luck choosing your career path."
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Ned Cooper

September 19, 2024

4  out of  5
rating by Ned Cooper
"Audrey did a fantastic job"
We responded:
"Thanks Ned for your wonderful review. We really appreciate you taking time to recognize Audrey for her excellent service. We appreciate your business for all these years and hope to have you as a loyal customer for a lifetime. You are a favorite for sure! Diana"
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lindsay caudy

September 18, 2024

5  out of  5
rating by lindsay caudy
"Audrey was so helpful, polite and very professional ."
We responded:
"Thank you, Lindsay, for your great review! We look forward to taking care of your insurance needs - Diana."
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Mike Leibhart

September 17, 2024

5  out of  5
rating by Mike Leibhart
"Insurance needs were taken care of very fast, easy and efficient."
We responded:
"Thanks Mike for your wonderful review of our service. We appreciate you as a loyal State Farm customer and allowing us to serve you for all your insurance needs. Diana"
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Courtney Tabke

September 11, 2024

5  out of  5
rating by Courtney Tabke
"We have never had any issues with Diana Phelps and company. They are all so quick to help and jump through hoops to get us where we need. Audrey is who we mainly deal with and she is amazing. You see her smile through the phone. 100% love doing business with them!"
We responded:
"Oh my gosh Courtney, thanks so much for your very kind words. We appreciate customers like you so much and hope to have you as a customer for life. I love that you mentioned Audrey's smile. You really can hear it coming through the phone when you talk to her. She is very calm about anything that comes her way and just digs in to get everyone's questions or concerns addressed and issues solved. We are fortunate to have her on our team. Diana"
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Christina Butterfield

September 10, 2024

5  out of  5
rating by Christina Butterfield
"I can’t thank her enough for helping figure everything out this morning!!!"
We responded:
"Thanks Christina for your wonderful review of Audrey. We greatly appreciate you recognizing how much we strive to help our customers through the challenging issues which test all our patience. We are here for you and all our customers. Diana"
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Gunner Haynes

September 9, 2024

5  out of  5
rating by Gunner Haynes
"Very prompt service and easy to work with."
We responded:
"Thanks Gunner for your great review of our office. We strive to provide excellent service for all your insurance needs and greatly appreciate your loyalty to State Farm and our agency. Diana"