State Farm® Insurance Agent Diana Phelps
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Isa Rosales
September 10, 2025
"Audrey was great. She is always great. Awesome team @ Diana Phelps State Farm"
"Thanks Isa for the review. We greatly appreciate you as our customer. Thanks for recognizing our ourstanding customer service. "
Troy Leitschuck
September 8, 2025
"Audrey helped with my question"
"Thanks Troy for letting us know about Audrey's excellent service. We appreciate you as a loyal State Farm customer."
Trulene Courtney
September 5, 2025
"Every time I have called, They have always helped me out. Never had any troubles with anything I love having them for insurance."
"Thanks Trulene for the wonderful remarks on our service. We hope to serve you for a lifetime. State Farm has amazing rates for auto insurance and home insurance. We are so happy you chose our agency to serve you. Diana"
Michelle Vargas
September 4, 2025
"She is always a delight to talk to! Bless her heart!"
"Thanks Michelle for the kind words. We are so grateful to have you as our customers. Diana"
Mary Lawrence
September 3, 2025
"Audrey was very polite and helpful to get my camping trailer insured. Thank you very much Mary."
"Thanks for recognizing Audrey's excellent service. We are very thankful to have her on our team. Thanks for being with State Farm and our agency. Diana"
Mike Denny
September 2, 2025
"Informative"
"Thanks Mike for your great review. We appreciate your loyalty to State Farm for all your insurance needs and to our agency. Diana"
michael halkens
September 2, 2025
"Audrey was very helpful in answering my claims questions today."
"Thanks Mike for your remarks regarding our service on your recent claim. We strive to provide excellent service to all our customers when they have a claim to assist through the process. I also appreciate the many years you have been with my agency and your loyalty to State Farm. Diana"
holly Barber
September 2, 2025
"Audrey is wonderful in her service expertise and very kind."
"Thanks Holly for the great review. We certainly appreciate your business and look forward to serving you for years to come. Diana"
Paula Fritz
September 2, 2025
"Friendly, personable and professional. Very quick and informative to my questions."
"Thanks Paula for your great review. We appreciate your business and hope to keep you as a loyal State Farm customer for a lifetime. Diana"
Denise Winslow
September 2, 2025
"Audrey helped me out. She did several things today along with processing my bill."
"Denise, thank you so much for taking the time to leave us feedback - Diana."
David Lindley
August 29, 2025
"Great Audrey answered my questions well and was polite"
"Thanks David for your excellent review of your service with Audrey and our agency. We strive to provide the very highest quality of service to our customer. We appreciate your business and trust in us to serve you for your insurance needs. Diana"
Amber Jones
August 29, 2025
"Audrey is always pleasant and helpful."
"Thanks Amber for your excellent review of Audrey. We are very grateful that you chose our agency to serve you for your insurance needs. We hope to keep you as our valued customer for years to come. Diana"
Teresa Nowak
August 28, 2025
"Audrey is always very helpful and informative and will follow up if nedded"
"Thanks Teresa for trusting our agency and State Farm for all your insurance needs. We appreciate you and all your family. We look forward to serving you for many years to come. Diana"
Michael Schlager
August 28, 2025
"Audrey is fantastic"
"Thanks Michael for your excellent review of Audrey's service. We appreciate you and hope to serve you for many years to come. Diana"
FoxedDreams
August 22, 2025
"Very kind and straight forward, didn't waste any time getting straight to the point while remaining nice and professional. Despite my young age, they gave me a fair pricing compared to other insurance offices in town, and I personally think this makes them respectable."
"Thanks for your great review. We appreciate your complimentary words about the service our office provided. We hope to serve you for many years to come. Diana"
Twila conell
August 18, 2025
"Audrey was very helpful"
"Thanks Twila for your great comments on Audrey's excellent service. We certainly appreciate you as a valued State Farm customer and look forward to serving you for many years to come for all your insurance needs. Diana"
Stephanie Shields
August 18, 2025
"Phone call lasted less than 3mins. Only thing I would like to see changed is the ability to remove policies online otherwise Great Service"
"Thanks Stephanie for your excellent review. We are so grateful to have you as a State Farm customer and so happy you chose our agency. We look forward to serving you in the future and hopefully the customer will be able to do more online as technology advances. We are always here for you. Diana"
Marissa & Tanner Dousco
August 15, 2025
"Audrey was a dream to work with. Called and got a copy of my auto insurance emailed to me in a matter of minutes! Great place, my family has been using their service for years."
"Thanks Marissa and Tanner for the great review. We appreciate you taking the time to write comments on your service experience. We are here to serve you and look forward to many years of continuing the relationship. Diana"
Ginger Rivera
August 15, 2025
"Audrey was very friendly and informative when I called with a question about my home insurance. The Diana Phelps office is always very helpful and professional."
"Thanks Ginger the great comments on Audrey's service. We are very fortunate to have her on our team. We greatly appreciate your loyalty to State Farm all these years and to my agency. Thanks also for bringing your dad to us. We appreciate you and all your family and look forward to serving you for a lifetime. Diana"
Lori Dancer
August 12, 2025
"She did an awesome job. Very helpful."
"Thanks Lori for the excellent review. We appreciate your business and the many years of all your family being loyal State Farm customers. John and you are always so fun to visit with. We appreciate you very much and hope to continue to serve you for a lifetime. Diana"
maria O
August 11, 2025
"Thank you Audrey!!"
"Thanks Maria for mentioning Audrey. We appreciate you very much as a valued State Farm customer and look forward to serving you in the future. Diana"
jeff dike
August 11, 2025
"Alway pleasant people very knowledgeable and helpful. Thank you so much"
"Thanks Jeff for recognizing our customer service. We take great pride in serving our customers. We hope to have you as a customer for life."
Luis Arias
August 9, 2025
"Audrey Poorbaugh, thank you for your Excellent Attention when I needed to update the method of payment for my insurance."
"Thanks Luis for the great review of Audrey. We appreciate you very much and thanks for trusting us with all your insurance needs. Diana"
Stacy Unger
August 8, 2025
"Pleasant, smart and efficient!"
"Thanks Stacy for your comment on your service by Audrey. We are very fortunate to have her on our team. We appreciate you as our valued customer and hope to serve you and all your family and friends for their insurance needs for years to come. Let everyone know about the excellent prices for car insurance and home with State Farm. Diana"
Luis Tello
August 6, 2025
"Audrey is awesome"
"Thanks Luis for the great review and recognizing Audrey's excellent customer service. We are fortunate to have her on our team. Thanks for choosing State Farm and our agency to serve you for all your insurance needs. Diana"