State Farm® Insurance Agent Diana Phelps
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amber K
March 28, 2025
"I love being able to call this insurance company. Audrey is so personable and sounds as if she is always smiling. Thank you for the great customer service!!"
"Thanks Amber for the wonderful words. We appreciate your business so much and hope to serve you for years to come. Diana"
Ragib Dihan
March 28, 2025
"I don’t usually write reviews, but I had to this time because of her exceptional professionalism and friendly demeanor. She is truly the best at what she does—understanding, easygoing, and a pleasure to work with."
"Thanks Ragib, for your great description of Audrey. We are so fortunate to have her on our team. We appreciate you and hope to serve you for many years to come for all your insurance needs. Diana"
Anthony B
March 27, 2025
"Great service always available to help me with any issues I may have"
"Thanks Anthony for your kind words. we really appreciate you and look forward to serving you for years to come. Thanks for being a loyal State Farm customer. Diana"
Wayd Odle
March 25, 2025
"Audrey is extremely helpful and kind!"
"Thanks Wayd, for the wonderful review. We are very fortunate to have Audrey on our team. Thanks for trusting our agency and State Farm for your car insurance all these years. Diana "
Isaac Lee
March 24, 2025
"Very helpful! Saved us money!!!"
"Thanks Isaac, for the great review. I am so glad we have been able to save you money. We have been saving people a tremendous amount of money. Thanks for trusting our agency to serve you for all your insurance needs. Diana"
Timothy Willson
March 14, 2025
"I was very impressed with Audrey's customer service. I filled a quote out late last night and she followed up with me first thing this morning. Her attention to detail got me the coverage I needed in a quick and painless process. Thank you Audrey!"
"Thanks, Timothy for your wonderful words about Audrey's efficiency and knowledge. We appreciate you. Diana "
Kristen Nelson
March 13, 2025
"Audrey is amazing!!! Super simple to work with and explains things very well! Highly recommend!"
"Thanks, Kristen for the wonderful review of Audrey. We are very fortunate to have her as part of our professional team. We greatly appreciate your business and look forward to serving you in the future. Diana"
Luis Arias
March 8, 2025
"Audrey Poorbaugh, thank you for your Excellent Attention when I needed my new Auto Insurance ID Card."
"Thanks Luis for the great review of Audrey. We appreciate you very much and thanks for trusting us with all your insurance needs. Diana"
Jamie Matson
March 6, 2025
"Always great working with her."
"Thanks Jamie for the excellent review. We appreciate you so much and hope to serve you for a lifetime Diana"
Jennifer Schulkey
February 25, 2025
"Great customer service and always very friendly."
"Thanks Jennifer for the wonderful review and remarks. We work hard for our customers to provide excellent customer service. Thanks so much for your business. Diana"
Charles Kirbey
February 25, 2025
"Audrey was great at getting me my new cards so I could renew my trucks"
"Thanks Charles for the great review of Audrey for helping you. She does an excellent job with all our customers. Thanks for being our valued customer. Diana"
Mirth
February 6, 2025
"Audrey was such a huge help! I just had a question and she was fast at answering! Absolutely wonderful! Thank you!"
"Thanks for giving our office and Audrey a great review. We appreciate your business and hope to continue to serve you for all your insurance needs. We take great pride in being very knowledgeable and helping our customers through all the events in their lives. Diana"
Rae K
February 6, 2025
"She is awesome and very helpfull"
"Thanks Rae for your kind words. We are so grateful to have Audrey on our team and we are so glad to have you as a State Farm customer. We appreciate you. Diana"
Jaimelynn Johns
February 6, 2025
"Audrey has always been super friendly and helpful!"
"Thanks Jaimelynn for recognizing Audrey for her wonderful service. We value you and hope to serve you for a lifetime. Diana"
Lori Kirts
February 5, 2025
"Audrey was extremely knowledgeable, helpful and friendly. Her explanation of everything makes me feel confident in my decision to have this company on my side."
"Thanks Lori for the wonderful review of Audrey. She is a very knowledgeable team member that we value. Thanks for being a loyal State Farm customer. We greatly appreciate you. You are with the right agency and the right company, Diana Phelps and State Farm. We are here for you!"
Denise Winslow
January 31, 2025
"Audrey helped me out. The accident wasn’t my fault and she told me to file with the other insurance. I did and hope they will cover the repair."
"Denise, thank you so much for taking the time to leave us feedback - Diana."
ninja silent killer
January 31, 2025
"Very pleasant and cordial!!"
"Thanks for the great review. We appreciate your business and look forward to serving you for all your insurance needs. Diana"
Bonny Isaacs
January 30, 2025
"She is a delight to speak with. Efficient and carig."
"Thanks Bonny for your kind remarks and great review. We greatly appreciate your business. Diana"
Dana Songster
January 29, 2025
"Audrey is super friendly and knowledgeable!"
"Thanks Dana for your wonderful remarks about Audrey. We are very fortunate to have her on our team. She can crank out work and gets things done! Thanks so much for being such a long time loyal State Farm customer. We greatly appreciate Kyle and you. Diana"
Marie Young
January 28, 2025
"Audrey was very efficient and friendly."
"Thanks Marie for your wonderful review of Audrey. We are very grateful to have her talents on our team. We appreciate you as a very long time loyal State Farm Customer and look forward to serving you for a lifetime. Diana"
Gary Davis
January 24, 2025
"Audrey is always so helpful when I call State Farm. She is very friendly, also."
"Thanks Gary for your excellent review of the service you receive from our agency. We take great pride in "exceptional service" in our agency. That is what makes us stand out. In a time where customer service is lacking, we are determined to shine. We answer the phone and help our customers. Brea and Audrey are absolutely the best in the industry, and I could not be prouder to have them on my team. "
Oculus Madness
January 23, 2025
"Amazing srlervice and kindness!"
"Thanks for giving our office a great review. We appreciate your business and hope to have you as a loyal State Farm customer for years to come. Diana"
Michelle Kring
January 23, 2025
"Very professional and knowledgeable. Thank you. Audrey us a keeper for sure."
"Thanks so much Michelle for giving our agency a review. We appreciate the many years you have been a loyal customer. We enjoy serving you for all your insurance needs. "
Kim Scott
January 20, 2025
"This young woman is incredible, smart very friendly always,always pleasant. Keep her around she is awesome."
"Thanks Kim for the great review. We do recognize the great work Audrey does and we really appreciate having you as a State Farm customer. We look forward to always serving you for all your insurance needs. Diana"
Molly O'Holleran
January 17, 2025
"Audrey at Diana Phelps State Farm Agency provides professional customer service. She confirmed our homeowners’ specific coverage. We value comprehensive coverage at an affordable price. Thank you!"
"Thanks Molly for recognizing Audrey's great service. We are fortunate to have her on our team. We also appreciate the many many years Tim and you have been loyal State Farm customers and hope to continue to serve you both for all your insurance needs for a lifetime. Thanks for being with our agency. Diana"